FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

Still got questions? Contact us>

Frequently asked questions

How do I place an order?

To place an order or enquire for a quotation, do kindly drop us an email at info@truecolourmedia.com and we will response to you shortly.



Can I have the rates card of the equipment you carry?

Yes! You can download our full latest updated equipment rates card by doing the few simple steps: 1) Click on 'Equipment' tab on the navigation bar. 2) On the 'Equipment' page, click on the PDF icon to download the rates card.



Can I place my order online?

Unfortunately, at the moment we do not support this fuction.



When can I collect and return the equipment?

Collection Date: One day before rental Timing: Between 2pm to 5pm

Return
Date: One day after rental
Timing: Between 10am to 12pm



How do I make payment?

You can make payment either by cash, NETS, cheque or bank transfer.